Frequently Asked Questions

Get quick answers to some of the most common questions we receive.

What bookkeeping software do you use?

We are QuickBooks ProAdvisor Certified and also experienced with Sage 50 (Desktop). If you use another platform, let us know—we can usually adapt.

Do you offer both on-site and virtual services?

Yes! We support clients virtually across Ontario, and provide on-site services in London, Elgin County & surrounding areas. You choose the setup that works best for your business.

Can you help if I’m behind on my books?

Absolutely. We offer custom clean-up packages for catch-up work, no matter how many months (or years) you’re behind.

Do you file taxes directly?

We don’t file personal or corporate tax returns ourselves. However, we prepare accountant-ready books and can pair you with a trusted local accountant here in Elgin County & London if you don’t already have one.

What do your packages include?

We offer three core monthly packages (Starter, Growth, Pro) plus hourly and custom options. Visit our Packages page for details.

How do I get started?

Simply book a consultation. We’ll review your needs, suggest the right package, and help you transition smoothly.